Shipping & Store Policies

Orders are shipped Monday-Friday unless the item is on Pre-Order. Orders placed on the weekend and select holidays are processed on the next business day. 

Production Times:

Please understand these are estimates and are not a guarantee on exact times.  So many factors can play a role in these times that it is hard to give an exact number of days for each item.  We use these as guidelines only.  The best thing to do is email us info@AfricanArtDesignz.com if you are looking for an exact time for an order or during a specific time of year and we can better assist you.

  • During off-peak months orders are processed within 3-6 business days on average and ready for shipping.
  • During peak seasonal months, orders are processed within 5-10 business days on average and ready for shipping.

Peak Times:

Year to year can be different.  However, we use these times of year as our peak times. Keep in mind that shipping times also play a factor in the overall deliver times for orders. 

  • Valentines Day - February 14th
  • St Patrick's Day - March 17th
  • Easter - End of March
  • Mother's Day - May around the 3rd weekend
  • Father's Day -  June around the 3rd weekend
  • 4th of July - July 4th
  • Back to School -College Sports August thru middle of September
  • Halloween - October 31st
  • Thanksgiving - November 25th
  • Christmas/New Years  December 25th & January 1st

Domestic Shipping:

Standard shipping (5-10 business days)- Free US Shipping

Priority shipping - We currently do not offer Priority shipping. In the event that the status change and begin to offer Priority shipping, you will be notified via email if you have signed up for our newsletter.

Next Business Day - We currently do not offer Priority shipping. In the event that the status change and begin to offer Priority shipping, you will be notified via email if you have signed up for our newsletter. 

Delays may occur due to customs. All custom duties, taxes and fees are the sole responsibility of the customer. Please contact your local post office for further information concerning custom duties or fees. 

*Please track your package through your local post office website. There you will be able to use the tracking number provided to you though email to check the status of your order. Once your package leaves the country we are unable to track it for you. 

 *Please note that we will not be able to alter your order after it has been fulfilled. Most orders are fulfilled within 12-24 hrs (Mon-Fri) after the order has been placed.

UNDELIVERED SHIPMENTS: 
In the instance that USPS tracking states that your package has been delivered but you have not received your items, please allow 3 additional business days for the delivery of your item(s) After that time period, if you still have not received your package, contact us at info@AfricanArtDesignz.com. Your order will either be re-shipped or you will be provided with Store Credit. A refund will not be issued.